Job & Family Services Office of Workforce Development
Serving Individuals with Disabilities

OhioMeansJobs centers serve all individuals in need of employment and training services. We strive to ensure centers are accessible to individuals with disabilities as required by the Americans with Disabilities Act (ADA).


Opportunities for Ohioans with Disabilities (OOD), formerly known as the Rehabilitation Service Commission provides information on core programs: the Bureau of Vocational Rehabilitation (BVR), the Bureau of Services for the Visually Impaired (BSVI); the Division for Disability Determination (DDD); how to become a service provider, and contact information for your regional  office. 

PEAT, Partnership on Employment & Accessible Technology, offers resources to help Centers understand their tech-related responsibilities under the Workforce Innovation and Opportunity Act (WIOA).

The Department of Labor, disability resource page contains links to agencies like the Office Disability Employment Policy (ODEP sponsors five policy and technical assistance resources: EARN, JAN, LEAD Center, NCWD/Youth, and PEAT), the Office of Federal Contract Compliance Programs, the Equal Employment Opportunity Commission and more. 

WIA Section 188 Disability Checklist ensures nondiscrimination and equal opportunity for various categories of persons, including persons with disabilities, who apply for and participate in programs and activities. 

At Your Service: Welcoming Customers with Disabilities offers a free, self-paced web course training for those interested in discovering best practices for working with customers who have disabilities. This web course was created as a training tool for Customer Service Representatives employed at DOL One-Stop Centers and for Navigators in the Disability Program Navigator Initiative. 

Serving the Universal Customer, from the Institute for Community Inclusion, showcases benefits and principles of implementing universal strategies in One-Stop Career Centers.

Also visit OhioMeansAccessibility.com for more information.


 Tips for interacting with people with disabilities:

Listen to the person with the disability.

Talk directly to that person, not to their companion or interpreter.

Offer assistance but wait until your offer is accepted before you help.

Do not assume what a person can or can not do.

Source: ODEP

                                                                                                                                     Last Reviewed: 10/30/2018