Job & Family Services Office of Unemployment Insurance Operations


TheSource-200Coming SOON!
Ohio will soon have a new unemployment insurance system: The SOURCE (State of Ohio Unemployment Resource for Claimants and Employers). The SOURCE will provide a user-friendly, self-service experience, tailored to meet the needs of employers and claimants alike.

How will The SOURCE be different than ERIC, the system employers use now?
The SOURCE will allow employers and their agents to manage all their unemployment tax, benefits, and appeals information in one place. It also will have:

  • Multiple reporting and payment options
  • Online tutorials
  • Easier navigation
  • An easier way to request information and upload documents
  • Electronic notifications to keep users up to date

View the Employer Outreach webinars 
The Employer and Employer Agent webinars can be found here: 
When can I start using The SOURCE?
Employers and agents will start using The SOURCE in 2021. Claimants will begin using it in 2022.
When will I learn more?
Watch for information at unemployment.ohio.gov. In addition, as the launch date approaches, employers will receive information in letters and emails, with links to online tutorials.
What can employers and agents do to get ready?

Employers: Call (614) 466-2319
Claimants: Call (877) 644-6562
Email: TheSource@jfs.ohio.gov