Currently, the Office of Information Services (OIS) is
involved in various maintenance projects. In addition, OIS is
involved in numerous initiatives to improve current applications
and support development of new services. Below is a brief
description of some of the projects or initiatives
underway.
OIS Support to Users
OIS supports 24,000 plus networked users through developing,
building, procuring and maintaining a wide array of IT
applications. OIS Production and Operations combines several
supportive functions for each of the areas within OIS to
supply the constant need for customer service, support, and
maintenance of operations. This OIS area is responsible for
the day-to-day production environment. Production and Operations
provides end user desktop and network management and customer
service support for all ODJFS networked offices and agencies. In
order to minimize downtime and provide the performance necessary to
support over 250 distributed applications and services.
Client Registry Information System Enhanced
(CRIS-E)
CRIS-E is an automated system used by over 15,000 caseworkers and
administrators in support of the state and Federal programs for
Ohio Works First (OWF); Prevention, Retention and Contingency
(PRC); Food Assistance(FA); and Medicaid benefits to eligible Ohio
recipients. Core operations in support of these users include
application intake, eligibility determination, and issuance of
benefits to clients.
eGateway In December, 2008 ODJFS launched the eGateway web portal
for the receipt of applications for Ohio Works First, Food
Assistance, DFA and Medicaid electronically from external sources
(currently the Ohio Benefit Bank). This system stages the
electronic applications for lading into the CRIS-E system.
e-Gateway has greatly increased the outreach potential for
consumers and moves ODJFS forward in Internet technology. This
new web portal assists county workers in data entry by allowing the
data to be copied with the click of one button instead of entering
all the data into the CRIS-E system manually.
Medicaid Management Information System
(MMIS)
The primary function of MMIS is to process Medicaid and County
Disability Claims. It provides reimbursements to medical providers
for services rendered to eligible recipients based on ODJFS and
Federal government policy. In addition to the MMIS application,
smaller systems residing under this umbrella provide automated
system processing to support long term care administration and
nursing home processing.
Statewide Automated Child Welfare Information System
(SACWIS) SACWIS is designed to automate and coordinate the
information that supports the protection of children and families
that are vulnerable to abuse, neglect, dependency, and
exploitation. SACWIS is deployed in all 88 Ohio county public
children service agencies (PCSAs). SACWIS is a comprehensive Case
Management System that assists county staff in managing their
workloads and provides accurate and current data to assist in
decision-making and program modification. SACWIS contains eight
major functional areas: intake management, case management, court
processing, administration, eligibility, resource management,
financial management, and interfaces with ODJFS' legacy systems -
SETS, CRIS-E and MMIS.
Support Enforcement Tracking System
(SETS)
SETS is an automated system that assists in locating absent
parents, as well as establishing, enforcing, tracking and reporting
child support cases. The system allows for one stop processing
of all court ordered child support payments. SETS ensures
every child's right to financial support from both parents and
assists Ohio in providing and enabling its children to a better
life.
Electronic Benefits Transfer (EBT)
Ohio EBT (Electronic Benefits Transfer) is the electronic
distribution of food assistance benefits. Benefits are accessed
with the Ohio Direction Card. The Ohio Direction Card is similar to
commercial debit and ATM cards. Most Ohio grocery stores accept the
Ohio Direction Card.
Ohio Job Insurance (OJI)
OJI administers unemployment compensation benefits. This
administration includes: accepting and processing unemployment
claims, maintaining employer records, determining monetary and
non-monetary eligibility, requesting separation information,
issuing determinations, charging employers, charging the mutual
account, processing appeals and issuing re-determinations. It is
viewed as one of the best Unemployment Systems nationwide.
Health Insurance Portability and Accountability Act
(HIPAA)
Federal legislation (HIPAA) mandates that health insurers develop
the capability to receive claims from providers by employing
Electronic Data Interchange (EDI) technology. OIS has upgraded
Ohio's existing Medicaid system (MMIS) to be compliant with
HIPAA.
Sharing Career Opportunities & Training Information
(SCOTI)
SCOTI system consolidates all of the support activities of the
Workforce Investment Act and the Wagner-Peyser Act into one
homogeneous system for use throughout the state. It is a key system
in the implementation of the "One Stop" service centers allowing
integrated case management of the applicant for Workforce
Investment and Wagner-Peyser Act benefits. These programs allow
employers and job seekers to be matched together for employment
opportunities.
Ohio Means Jobs (OMJ)
ODJFS officially deployed Ohio Means Jobs (OMJ) in October, 2008.
This web-based service provides an employer-driven job matching
system which provides access to a vast resource of job postings and
resumes in one location. Ohio employers and job seekers now
have an easy way to find each other. Through OhioMeansJobs.com,
employers can create accounts to post jobs, access millions of job
seeker's resumes posted and hold recruitment events. Employers can
also sort resumes based on a variety of filters, including job
skills, education, location and salary requirements.
Employers are also able to access the Ohio Business Gateway and
electronically submit certain required filings, registration and
payments. Job Seekers can access job openings from over 8,000 job
boards and employer sites, post resumes and participate in
recruitment events. Job searches can also be filtered by field,
title, location and salary requirements.
Employer Resource Information Center
(ERIC)
ERIC is the web based application currently being developed to
replace the current unemployment tax delivery, reporting and
accounting system. It will improve business processes within
the Bureau of UC Tax and enable customer-driven methods of service
by providing employers and third party administrators the ability
to do business with the Office of Unemployment Compensation (e.g.,
registration, reporting, account maintenance, etc.) through the
Internet. The result will be increased services to customers and a
more efficient means for staff to deliver those services.
Medicaid Information Technology System
(MITS)
Ohio's Medicaid Information Technology System (MITS) is first and
foremost a strategic project to transform human capital, business
processes and health information technology so that Ohio Medicaid
is positioned to respond to current and emerging business demands
in the heath care marketplace. MITS will replace a 20-year-old
legacy claims processing and payment system and associated business
processes with a business-driven solution. This solution will
involve re-engineered business processes, organizational change,
and implementation of state-of-the-art technology, all focused on
providing tools that facilitate timely and accurate claims
processing and that efficiently and effectively assist ODJFS with
the administration of the Medicaid, Children's Health Insurance
Plan (SCHIP) and DMA healthcare programs. Last Updated:
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