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The Ohio Department of Job and Family Services strives to support as many operating systems and browsers as possible to allow all citizens to interact with us. As industry security standards evolve, many older encryption protocols and algorithms are no longer considered secure. To provide a secure and streamlined user experience, the following operating systems and browsers are supported:

Operating System: Windows 7 or higher

Browser
Supported Versions
Recommended Version
TLS 1.2+ Compatibility
Microsoft Edge on Microsoft Windows 10+ for Desktop and Mobile
40.15063 and higher
41.16299.x and higher
Compatible by default
Google Chrome
38 and higher
65.0.3325.x and higher
Compatible by default
Mozilla Firefox
27 and higher
59.0.1 until May 2018 60.x after May 20181
Compatible by default
Opera
17 and higher
51 and higher
Compatible by default
Microsoft Internet Explorer (IE) version 11 for Desktop and Mobile
IE 11 for desktop and mobile
 
Compatible by default2
Microsoft Internet Explorer (IE) version 8, 9, and 10 for Desktop
IE 8, 9, and 10
 
Compatible, but not by default2
Notes:1. The Mozilla Firefox version 59 series is no longer supported. The recommended version is Firefox 60 and higher.2. If using Microsoft IE version 11, and you receive an error message saying "Stronger security is required," then turn off the TLS 1.0 setting in Internet Options | Advanced Settings.  

Operating System: Mac OS X 10.9 (Mavericks) or higher

Browser
Supported Versions
Recommended Version
TLS 1.2+ Compatibility
Apple Safari (laptops and desktop)
9.1.3 or higher on 10.9 (Mavericks) and higher
11.0.3 or higher on OS X 10.11 (El Capitan) and higher3
Compatible by default
Apple Safari (iPhone, iPad, and iPod)
Version 5 or higher for iOS 5 and higher
11.1.13
Compatible by default
Google Chrome
38 and higher
65.0.3325.x and higher
Compatible by default
Mozilla Firefox
27 and higher
59.0.1 until May 2018; 60.x after May 20184
Compatible by default
Opera
17 and higher
51 and higher
Compatible by default
Notes:3. Safari is installed on all Apple computers. You should not need to download it for OS X, MacOS or iOS, but make sure it is up-to-date by using the "Software Update" feature in the App Store.4. The Mozilla Firefox version 59 series is no longer supported. The recommended version is Firefox 60 and higher.  

Mobile Device Support: Minimum Requirements

Device
Supported Versions
Recommended Version
TLS 1.2+ Compatibility
Android
5.0 (Lollipop) or higher, API Level 21 and higher
8.0 (Oreo) or higher, API Level 26 and higher
Compatible by default
iOS
10.3.3 or higher
11.2.6 or higher
Compatible by default

Transport Layer Security (TLS) 1.2 Compatibility

Transport Layer Security (TLS) is a cryptographic protocol that provides privacy and data integrity between two applications communicating over a network. It is the most widely used security protocol in use today and is used by web browsers and other applications that require data to be securely exchanged over a network. TLS is designed to prevent eavesdropping and tampering of data. The National Institute of Standards and Technology recommends that all applications use TLS 1.2 or above. As a result, ODJFS allows its online systems to be accessed only by web browsers and applications that are TLS 1.2 compatible. You may be required to upgrade your web browser prior to using our systems.

Enabling TLS 1.1 and TLS 1.2

The operating systems and browsers that ODJFS supports are TLS 1.2-compatible by default. If you have an unsupported browser version, you may be able to enable TLS 1.1 and 1.2 by taking the following steps.

Microsoft Internet Explorer (IE)

  1. Open Internet Explorer.
  2. Click Alt + T and select "Internet Options."
  3. Select the "Advanced" tab.
  4. In the "Security" section, locate and check "Use TLS 1.1 and TLS 1.2."
  5. Click OK.

Firefox

  1. Open Firefox.
  2. Type in "about:config" in the URL bar and press "Enter."
  3. Scroll down to "security.tls.version.max" and press "Enter."
  4. Set the value to 3.
  5. Click OK.

Google Chrome

  1. Open Google Chrome.
  2. Click Alt + F and select "Settings."
  3. Scroll down and select "Show advanced settings…"
  4. In the "Network" section, click "Change proxy settings…"
  5. Select the "Advanced" tab.
  6. In the "Security" section, locate and check "Use TLS 1.1 and TLS 1.2."
  7. Click OK.

Opera

  1. Open Opera.
  2. Click Ctrl + F12.
  3. Click "Security."
  4. Click "Security Protocols…"
  5. Check "Enable TLS 1.1 and TLS 1.2."
  6. Click OK.
  7. Click OK again.

Safari

TLS 1.1 and 1.2 are enabled by default. There are no options to enable/disable TLS if you are using Safari version 7 or greater.