Job & Family Services Office of Families and Children
The Office of Families and Children

Welcome to the Office of Families and Children

Our mailing address
P.O. Box 183204
Columbus, OH 43218-3204

Help Desk:  (866) 886-3537, option 4 
Main Office Line:  (614) 466-1213

Our Vision:

Ohio's children, youth and vulnerable adults have a safe and permanent family that nurtures and promotes their overall well-being

Our Mission:

Office of Families and Children, through partnership with public and private agencies, will support the delivery of services to improve outcomes that promote safety and well-being.

The Office of Families and Children is responsible for state level administration and oversight of programs that prevent child abuse and neglect; provide services to abused/neglected children and their families (birth, foster and adoptive); license foster homes and residential facilities; and investigate allegations of adult abuse, neglect and exploitation.


Ohio operates in a state supervised, county administered system; therefore, the Ohio Department of Job and Family Services, through the Office of Families and Children, oversees program implementation by developing policies and procedures to guide county agencies in program and service delivery. The Office of Families and Children provides technical assistance to county agencies and we monitor program implementation for compliance with federal and state laws, rules and policies


Child welfare services (e.g. child protection, foster and kinship care, adoption, independent living) are provided by 88 county public children services agencies which provide direct services to children and families. The public children services agencies were created by Ohio law and the structure of each is determined at the local level. Sixty-two (62) public children services agencies are located within the administrative body of the county departments of job and family services, twenty-one (21) are separate children services boards, and two (2) Hybrid (e.g. Director reports to County Manager/Executive).


Child care and adult protective services are provided by the county departments of job and family services, which were also created in Ohio law.