Job & Family Services Office of Families and Children
Adult Protective Services

County Departments of Job and Family Services provide Adult Protective Services to the elderly who are in danger of harm, unable to protect themselves, and/or have no one else to assist them. County Departments of Job and Family Services are mandated to investigate and evaluate all reports of suspected abuse, neglect, and exploitation of vulnerable adults age 60 and over.

Investigations of reports alleging abuse, neglect and exploitation are mandated to be initiated within 24 hours, if any emergency exists, or within 3 working days after the report is received by the County Department of Job and Family Services. Upon completion of the investigation, the County Departments of Job and Family Services determine whether or not the adult, who is the subject of the investigation, is in need of protective services.

Social, medical, and mental health care professionals are mandated by law to immediately report suspected abuse, neglect (including self-neglect), or exploitation to the County Departments of Job and Family Services. Other mandated reporters include attorneys, peace officers, senior service providers, coroners, clergymen and professional counselors.

Any concerned citizen should report suspected situations of elder abuse, neglect, or exploitation to their County Departments of Job and Family Services.

Elder Abuse Awareness Month

An online portal is now available 24 hours a day to report suspected adult abuse, neglect, and exploitation that is not an emergency click here

If you are a mandated reporter, ODJFS encourages you to use this portal in non-emergency situations to help keep our telephone referral line less busy. Thank you for your partnership in keeping one of our most vulnerable populations protected!

Additional program information is listed below:  

    APS I-Team and MOU 101 Webinar