The Ohio Child Welfare Learning Collaborative (OCWLC) is an outgrowth of the Statewide CQI Community Subcommittee and is designed to support the development of a network of child welfare professionals across the state; share and support CQI efforts across agencies; create and sustain tools to help agencies develop and maintain a learning culture in their organization; and of course, to ultimately improve outcomes for children and families.
Child welfare professionals across the state can sign-up for the OCWLC list serve in order to receive learning resources related to the CQI process and Ohio’s Practice Profiles. This email box also acts as a means for individuals and agencies to ask questions and establish a network with their peers and colleagues across the state. For example, if an agency wants to improve a specific practice or process they can reach out through this email box and the CQI team will put them in touch with others across the state that have had success in improving that specific practice or process.
If you would like to be added to the OCWLC list-serve please email us at:
OCWLC@jfs.ohio.gov.
CQI Initiative Resources
Quality
Caseworker Contacts
At
the heart of our work as child welfare professionals; are the contacts and
conversations we have with families. In order to successfully engage with
families, complete thorough assessments of safety and risk, and partner with
families to achieve lasting change; we must be able to achieve Quality
Caseworker Visits and Face-to-Face Contacts.
The
Capacity Building Center for
States defines Quality contacts as, “Purposeful interactions between
caseworkers and children, youth, parents and resource parents that reflect
engagement and contribute to assessment and case planning processes. These
face-to-face interactions often are referred to as ‘home visits’ or ‘caseworker
visits’.”
Some
resources created by the Capacity Building Center for States, to assist states
with achieving Quality Contacts with families, are listed below:
Defining Quality Contacts
Quality Contact Casework - Activities Worksheet
Quality Worker - Parent Visits – A Tip Sheet for Supervisors and Managers
Supporting Quality Contacts Through Supervisor - Worker Coaching
Collaborating to Collect Data and Use Data to Inform Quality Contacts
Practice Profiles Webinar Series
Ohio’s Practice
Profiles were developed to support caseworkers and supervisors as they work
with families. They describe 10 core behaviors that guide best practice:
engaging, assessing, partnering, planning, implementing, evaluating,
advocating, demonstrating cultural and diversity competence, communicating, and
collaborating.
In
January of 2018, OFC and Ohio’s Continuous Quality Improvement (CQI) Advisory
Team challenged PCSAs to go “Back to Basics” and focus on the core behaviors in
2018. To support this effort, the Statewide CQI Community Subcommittee and the Ohio Child Welfare Learning Collaborative began offering the Practice Profiles Webinar Series, which highlights a different Practice Profile each month.
The
response to the webinars has been very positive, with attendance ranging from
225 to 375 participants each month! As we are halfway through this effort, we
thought it would be helpful to share feedback from some of the regular
attendees. We compiled all their comments into a document called: “Practice Profiles: Feedback from the Field.”
Please
scroll down to additional Practice Profiles resources and access to the
recorded webinars.
Registration Resources:
Practice Profiles Flyers:
Courtesy of Summit County Children Services
Engagement
Assessing
Partnering
Planning
Implementing
Evaluating
Advocating
Diversity Webinar Link
Communicating
Collaboration
Module 1: Overview:
Webinar Link
PowerPoint Webinar Slides
Transcription of Webinar
Module 2: Engaging:
Webinar Link
PowerPoint Webinar Slides
Transcription of Webinar