Job & Family Services Performance Center

The data and information shared at Performance Center meetings shape our policy decisions, lead to strategy development and support tracking progress toward meeting defined goals and objectives. These meetings bring together the agency decision makers to:

  • Monitor progress toward goals 
  • Share best practices
  • Identify opportunities for improvement
  • Leverage knowledge and resources
  • Develop solutions to agency challenges

The objectives of Performance Center meetings are to:
* Focus on major ODJFS projects and identify risks, resolve issues and establish priorities.  The purpose is to define the best decisions possible in a timely manner, with the most timely information available.


* Review, develop and enhance strategies for improving performance when current performance is significantly below acceptable levels or when potentially problematic or sensitive issues have been identified.


Executive-level meetings focus on outcome measures that gauge progress toward fulfilling the agency's strategic plan and meeting its objectives.
The Ohio Department of Job and Family Services also encourages each of its offices to implement office-level Performance Center meetings to track critical performance measures specific to the program areas they manage.