| Best Practices |
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Click on any of the following topics to access One-Stop Best Practices information regarding: |
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| Services to Business |
 Customer Satisfaction Survey - Business Services (The Source Northwest Ohio) |
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| Customer Flow of Service |
| Labor Exchange Flow Chart (The Source Northwest Ohio) |
| ODJFS Customer Flow in a One-Stop (Note: For the best legibility, we recommend you print this document at the highest possible resolution, and on paper 8-1/2"x14" or larger. For assistance, please call Graig Pellman at 614-644-0677.)
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| Ohio Department of Job and Family Services Notebook (Revised 4/24/02) |
| Table of Contents, Introduction and Acronyms |
| Tab 1 - UI Services |
| Tab 2 - Profiling Services |
| Ohio Profiling Database Instructions |
| Tab 3 - Rapid Response |
| Tab 4 - Veteran Services |
| Tab 5 - Wagner-Peyser Services |
| Tab 6 - NAFTA/TAA |
| Tab 7 - WIA |
| Tab 8 - TANF |
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| Incumbent Worker Training |
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| On-The-Job Training |
| Cleveland Career Centers On The Job Training Fact Sheet |
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| Apprenticeship |
| The Ohio State Apprenticeship Council web site |
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| Career Assistance |
| Accent One Stop System Customer Survey, Re: Education (Allen, Paulding and Putnam Counties) |
| Accent One Stop System Customer Survey, Re: Employment (Allen, Paulding and Putnam Counties) |
| Accent One Stop System Customer Survey, Re: Same Employment (Allen, Paulding and Putnam Counties) |
| Presentation: The Accent One Stop System (Allen, Paulding and Putnam Counties) |
| City of Cleveland Core Services Checklist |
| City of Cleveland Core Services Checklist Instructions |
| City of Cleveland Individual Employment Plan |
| Cleveland Area Job Seekers Events Calendar (February 2004) |
| Cleveland Area Job Seekers Events Calendar (April 2004) |
| Fairfield County WorkNet Garment Gallery |
| Fairfield County WorkNet Resources |
| Licking County One Stop Teams Up With Wal-Mart |
| Licking County Opportunity Links Partners to Attract Jobs |
| More Than Just a Job: Person-Centered Career Planning |
| Pike CAC Action Gram (Newsletter) |
| "Retail landscape changing - Newark set to welcome Wal-Mart," by David Gilligan, The Newark Advocate, Sunday, January 12, 2003 |
| Services Guide (City of Cleveland) |
| Wall Signs Describing Services (Morgan County) |
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| Assisting Offenders and Ex-Offenders |
| Providing Real Opportunities for Ex-offenders to Succeed (Flyer) - Employment Connection |
| Providing Real Opportunities for Ex-offenders to Succeed PROES (Brochure) - Employment Connection |
| Tri County Jail Outreach |
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| Youth Programs |
| Warren County One-Stop Youth Presentation |
| WIA Youth Works Program - Licking County |
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| One-Stop Business Plan |
| Executive Summary: Summit County One-Stop Business Plan |
| Summit County One-Stop Business Plan |
| Summit County - Implementation Committee Recommendations |
| Summit County One-Stop Career Center Marketing Plan |
| Summit County One-Stop Implementation Timeline |
| Summit County One-Stop Sources and Uses Narrative |
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| Overseeing One-Stops |
| Area 15 Calendar |
| New Partner Orientation Checklist (Clermont County) |
| New Partner Orientation Checklist (Marion County) |
| One Stop Operations Guide (Clermont County) |
| One-Stop Operations Guide For Summit and Medina One-Stop Partners |
| Overseeing One-Stops - A WIB Members' Guide to Quality Assurance |
| System Labor Exchange Policies and Procedures (The Source Northwest Ohio) |
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| One-Stop Partners Schedule |
| Sample One-Stop Partner Schedule (Clark County WorkPlus Center) |
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| References and Forms |
| City of Cleveland Career Centers Customer Interest Form |
| Cuyahoga County Reemployment Services Center Desktop Reference for One-Stop Partner Services |
| Cuyahoga County Reemployment Services Center New Customer Registration Form |
| Fairfield County WorkNet Customer Survey |
| Fairfield County WorkNet Handouts Sheet |
| Franklin County DFS Employer Service Agreement |
| North Coast Jobs Connection One-Stop System Business Services Guide |
| One Stop Partner Referral Form (Clermont County) |
| One Stop Partners Referral Form (Clermont County) |
| One-Stop Link of Southern Ohio Customer Notice and Authorization for Release of Information |
| One-Stop Link of Southern Ohio Customer Referral Form |
| Personal Data Record |
| Your Rights as a Customer - Complaint Procedures (City of Cleveland) |
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| Courses and Seminars |
| Employment Connection Workshop Schedule |
| Personal Occupational Development Workshops - Ottawa County |
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| Partnering with Border States |
| The Workforce Development Resource Center - Lawrence County |
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| Skill Standards and Credentialing |
| State of Illinois Credentialing Technical Assistance Guide |
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| Continuous Improvement |
| One-Stop Innovations - Leading the Change Under the WIA One-Stop System, John J. Heldrich Center for Workforce Development, 2002. |
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| Bi-Lingual Services |
| Ohio Relay Service - Spanish Relay |
| Ohio Agriculture |
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| Serving People with Disabilities |
| Serving People With Disabilities information has been moved to the new ADA Guidance page. |
| ADA Facilities Checklist, Version 2.1 |
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| Sample Forms |
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The following sample forms come from local workforce development agencies in Ohio. They are posted on Ohio Workforce Connection so individuals across the state can learn how other areas are proceeding with WIA implementation activities. Please note this information is provided for guidance only, and may not necessarily reflect all of the requirements of state and federal laws. If you use these forms you should check to be sure they address the needs of your program. |
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If you have a document that may be of interest to other local WIA areas and their workforce development agencies, please let us know through the Contact us button. |
| General Case Management Forms |
| Intensive Services Pre-Application Form |
| One Stop System Core Service Registration |
| Release of Information Form |
| Occupational Skills Pre-Assessment |
| Individual Career Plan/Assessment |
| Individual Employment Plan |
| Individual Service Strategy (ISS) Career Plan |
| Occupational Skills Training |
| Monthly Contact Form - Staff Function |
| Case Notes |
| Internship Forms |
| Internship Participant Agreement |
| Internship Worksite Application |
| Internship Site Agreement |
| Internship Training Plan |
| Individual Training Account (ITA) Forms |
| Individual Training Account (ITA) Committee Questionnaire |
| Interest Survey |
| Appropriateness of Training and Cost Issues Checklist |
| Individual Training Account (ITA) Agreement |
| Draft: Vocational Training Voucher Award |
| Monthly Contact Form - All Training Programs |
| Classroom Attendance |
| Follow-up Letter |
| On-The-Job-Training (OJT) and Customized Training Forms |
| Re-Location Policy and Pre-Award Survey |
| On-The-Job Training Contact |
| OJT Trainee Evaluation Form |
| OJT Reimbursement Form |
| Customized Training Program Guidelines and Application |
| Customized Training Notice of Amendment to Contract |
| Youth Program Samples and Forms |
| Youth Program Case File Document Form |
| Requirements of WIA Act and Regulations for Youth Service Strategies |
| Youth Program Applicant Statement |
| Youth Program Eligibility Checklist |
| Youth Program Release of Information Form |
| Youth Objective Assessment and ISS Development |
| Youth Assessment Review |
| Youth Program Activity Report Form |
| Youth Goals Form |
| Youth Termination Record Form |
| Youth Program Request For Proposal (RFP) (Butler County) |
| Youth Program Request For Proposal (RFP) Rating Form (Butler County) |
| Youth Program Request For Proposal (RFP), Including Attachments A, B, and C ( Workforce Development Board of Northwest Ohio)
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| Workforce Development Board of Northwest Ohio, Youth Voucher Form |
| Others |
| Disclosure of Lobbying Activities |