Job & Family Services Unemployment Compensation FAQ's
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Establishing Eligibility for Benefits - Notification of Benefits
 What happens after I submit my application?

A "Determination of Unemployment Compensation" form will be sent to you and will tell you whether your application is allowed or disallowed and why. It also will indicate the following:

  • Your dependency classification (based on the number of allowable dependents).
  • Your weekly benefit amount.
  • Which employers are being charged for your unemployment coverage.

If you disagree with any part of the determination, you can appeal the decision. Be sure to file any appeals before the deadline given on the determination notice. This usually is 21 days from the date the determination was mailed. Customer service representatives are available to answer appeal questions from 8 a.m. to 5 p.m. Monday through Friday toll-free at 1-877-574-0015.

If the application is allowed, what happens next?
  You will receive a "New Claim Instruction Sheet." Read it carefully. It will explain important information, including how and when to file your weekly claims for benefits. This form will identify a unique Claimant ID number, as well as the name, P.O. box, telephone number, and fax number for the claims processing center that is assigned your application.
How do I know if I have met the eligibility requirements?
  If more information is needed about the number of weeks you worked or the amount of wages you earned, you will receive a "Monetary Affidavit." Review the affidavit carefully and send the requested information by the deadline given on the form to the fax or mail address on the form.
  If other information is needed, such as why you are no longer employed, you will receive a "Notice of Eligibility Issue." Answer the questions as completely as you can and respond either by fax, mail, telephone, or online at If you have questions, call your assigned processing center. Please note that your former employer(s) also will receive a request for information about why you are no longer employed.
     If necessary, an unemployment representative may telephone you to obtain follow-up information. If you are not available to take the call, a voice message will be left for you. No matter what additional information is requested of you, it is important that you respond by the deadline given. When you send information, include your full name and either your assigned claimant ID or the last four digits of your Social Security number.
  After you and your employer(s) provide any requested information, your application will be reviewed. A "Determination of Benefits" will then be sent to you and your employer(s). It will state whether your application is allowed or disallowed. Read the determination carefully. If you disagree with any part of the decision, you can appeal the parts you disagree with.
Are there requalifying requirements after a disqualification?
  If your application for unemployment benefits was rejected due to the reason for your unemployment, you can re-qualify by meeting ALL of the following requirements:
  • You must obtain new work in covered employment; work at least the number of weeks shown on your "Determination of Unemployment Compensation;" and earn at least the amount of wages shown on your "Determination of Unemployment Compensation."
  • You must be unemployed through no fault of your own.
  • You must file a new application for benefits. Any payment will be based on, and effective with, the new application.
  • You must meet all other requirements for receiving benefits.
When will I receive my first benefits check?
  It may take up to four weeks from the date you file your application to receive the first payment. The earliest your payment may be issued is during the third week after filing. Once payment starts, your payments will normally be made biweekly (every two weeks). If you choose to receive correspondence electronically, payments will be made weekly.
Why are no benefits paid for the first week of unemployment?
  Ohio law requires that each applicant serve a one-week waiting period after filing a new claim for benefits. The waiting week is the first week you claim that meets all of the eligibility requirements. No benefits are paid for this week, so your first payment will not include the waiting week. Even if you are unemployed for only one week, you still must complete the weekly claim to fulfill your waiting week requirement for the benefit year. Do not wait to file for your waiting week.