Job & Family Services - Unemployment Compensation FAQ's
Unemployment Compensation FAQ's
Filing Weekly Claims

Once you have filed an application for unemployment compensation you must tell ODJFS for which weeks you are unemployed and want benefits. You accomplish this by filing a "continued weekly" claim for each week for which you want to receive benefits. When you file a weekly claim, you will respond to questions concerning your activity and status for each week. Answer all questions honestly. Ohio law provides penalties including fines and/or imprisonment for fraud. Remember, if you do not file a claim for a week of benefits you will not receive benefits for that week.

For your convenience, you may file your weekly claims in two ways:

  • Online: You may file online at http://unemployment.ohio.gov. If you did not file your application online, the first time you access your claim online you will need to enter your User Name (social security number) and your PIN.
  • Automated Telephone System: You may call 1-877-OHIOJOB (644-6562) if you have a touch-tone telephone. To access the telephone system you will need your social security number and your PIN.

If you do not have access to either a touch-tone phone or the Internet, please contact your processing office. The name and phone number of that office was provided on the New Claim Instruction Sheet that was mailed to you when you filed your initial application.


Your Personal Identification Number (PIN)

The first time you file a new claim, you will be provided a PIN number. You will use this PIN to access your claim through the automated telephone system or on-line. You are responsible for the security of the PIN. Your PIN is an electronic signature and has the same legal authority as your signature on a paper document. Do not give your PIN to anyone as you are responsible for all claims filed and all information given to this department using your PIN to file for benefits. If you believe someone knows your PIN, if you forget your PIN, or if you want to change your PIN for any reason, you may request a new one either by calling the automated phone system or by calling your processing center. Your new PIN will be mailed to you. To recover a forgotten PIN, you may also use your "hint" question on-line.

When to File Weekly Claims

Weekly continued claims for benefits are normally filed on a bi-weekly basis. However, you may claim the first three weeks after filing a new claim on a weekly basis and then switch to bi-weekly. Each week starts on Sunday and ends Saturday. You can file your continued weekly claim no earlier than the day after the week ends and no later than 21 days after the last day of the week.

For example, in the illustration below, the individual filed an initial claim on Tuesday of Day 3. The claims effective on Sunday, Day 1. He/she should file the first continued weekly claim for week ending Day 7 on Sunday, Day 8, the next one for week ending Day 14 on Sunday, Day 15, and the third for week ending Day 21 on Sunday, Day 22. weekly claim for week ending Day 7 on Sunday, Day 8, the next one for week ending Day 14 on Sunday, Day 15, and the third for week ending Day 21 on Sunday, Day 22.


  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Week Ending Day 7 1 2 3 4 5 6 7
Week Ending Day 14 8 9 10 11 12 13 14
Week Ending Day 21 15 16 17 18 19 20 21
Week Ending Day 28 22 23 24 25 26 27 28

After the first three weeks, you can continue to file claims weekly only if you authorize ODJFS (1) to deposit your unemployment compensation directly into your bank account AND (2) to issue all correspondence electronically, rather than through the postal system.

If you do NOT authorize ODJFS to directly deposit your benefits into your bank account AND issue only electronic correspondence, you will be converted to a biweekly (every other week) claim schedule. Instructions for requesting direct deposit and electronic correspondence are included in this booklet.

For example, in the illustration below, the individual has filed for the first three weeks of benefits and has not authorized either direct deposit or electronic correspondence. He/she is switched to bi-weekly filing and would not file for weekending Day 28 and week ending Day 35 until the day after the second week of the bi-weekly period ends, Day 36.


  Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Week Ending Day 7 1 2 3 4 5 6 7
Week Ending Day 14 8 9 10 11 12 13 14
Week Ending Day 21 15 16 17 18 19 20 21
Week Ending Day 28 22 23 24 25 26 27 28
Week Ending Day 35 29 30 31 32 33 34 35
Week Ending Day 42 36 37 38 39 40 41 42
Week Ending Day 49 43 44 45 46 47 48 49
Week Ending Day 56 50 51 52 53 54 55 56

Requesting Direct Deposit and/or Electronic Correspondence
You can request your benefits be paid by direct deposit at any time by accessing your claim online at http://unemployment.ohio.gov or by calling your processing center. If making this election online, go to the Main Menu and choose "Update Direct Deposit Information." You must provide your bank's name, complete address, your account number and the bank's routing number. See example below for obtaining your account number and the bank's routing number.

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You can use these same methods to request that all notices are provided to you electronically. If making this election online, go to the Main Menus and choose "Update Personal Information." You do not have to choose electronic correspondence to have your benefits deposited directly into your bank account. However, you must choose both to receive your benefits weekly rather than bi-