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Job & Family Services Office of Workforce Development
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
Training for Workforce Development Professionals
Topics
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
The Office of Workforce Development provides technical assistance and training through two units specializing in different areas:

  Our Training Officers are stationed throughout Ohio and train internal state merit staff delivering reemployment services and programs. Our Employment Service Coordinators, located in our Training and Technical Assistance unit, provide training and technical assistance to all external partners delivering the Workforce Innovation and Opportunity Act (WIOA) program.  You can email them directly at WIOAQNA@jfs.ohio.gov.

If you are a job seeker or employer, please contact your closest OhioMeansJobs Center for services.
 
 OWD Training Calendar    Please check back frequently for updates.
 
 woman teaching       
Finance  
 
CFIS CLT - County Finance Information System - Client Level Tracking  was launched June 2016 to link workforce services in the case management system to expenditures in the financial system. (Sept. 1, 2016).  
 
Ohio Workforce Case Management System (OWCMS )
 
Case Notes Guidelines in OWCMS (24:00. Posted 10/29/2018).  The importance of adding case notes while learning the requirements and techniques of a new writing style called the 5 STAR method.  
 
Posting Events on OhioMeansJobs.com - webinar (36:33 min) and documentation (posted February 6, 2018)  
OhioMeansTraining.com  covers topics such as Labor Exchange, WIOA, WIET, Rapid Response and more.  
 
The OhioMeansJobs Customer Flow module (15:00. Posted 11/27/2018) is designed to assist those working in the OhioMeansJobs center in creating a more coordinated effort between all the partners that reside in the center.
 
Special Populations  
 
Meaningful Assistance to Unemployment Insurance Claimants webinar (7:10 min)  and PowerPoint
Supporting documents: Processing Center locations and policy WIOAPL 16-09 (posted July 24, 2017)  
 
Understanding WIOA Priority of Service (12:00. Posted 04/03/18). The Priority of Service training explains the two different forms of Priority of Service, Veterans and Low-Income, and the requirements for each.  There will be a walkthrough of how Priority of Service is to be implemented with each customer and gives examples to explain each requirement. Supporting documentation mentioned in this recording are Veteran Program Letters: 13-14, Change 1 and Change 2, 04-14, and 08-14 which can be viewed at: DOL Veteran Program Letter Directory (VPL) 

WIOA Policy Letter WIOAPL 15-20: Priority of Service for Veterans and Eligible Spouses.  
 
 Serving Customers with Disabilities page contains a list of resources. At Your Service: Welcoming Customers with Disabilities offers a free, self-paced web course training for those interested in discovering best practices for working with customers who have disabilities. This web course was created as a training tool for Customer Service Representatives employed at DOL One-Stop Centers and for Navigators in the Disability Program Navigator Initiative.   
 
Youth  
 
CCMEP, Ohio's Comprehensive Case Management and Employment Program   provides employment and training services to eligible, low-income individuals based on a comprehensive assessment of employment and training needs, as well as a basic skills assessment. Check out thetraining page and question and answer section.  

          

Last updated: 11/27/2018