Job & Family Services Office of Workforce Development
Serving Job Seekers with Disabilities in the One-Stop
Ohio's One-Stop workforce system is designed to serve all Ohioans in need of employment and training services.
 
One-Stops are continually improving their services for job seekers (including individual with disabilities) to ensure quality customer service experiences. 
Ohio continually monitors the One-Stops to ensure that the Centers are physically and programmatically accessible to individuals with disabilities as required by the Americans with Disabilities Act (ADA).
 
Also, close attention is paid to ensure that all job seekers can effectively communicate in the One-Stops through the use of  assistive technology and adaptive equipment.
 

Ohio-Specific Resources and Information:

  1. Disability Program Navigators work in some One-Stop Centers to help job seekers with disabilities better access One-Stop programs, services, and activities.
  2. ADA Ohio - A statewide non-profit organization that provides information, technical assistance and training about the Americans with Disabilities Act (ADA) to individuals, businesses, state and local governmental agencies or municipalities.
  3. WIA Section 188 Disability Checklist is designed for local workforce areas to ensure One-Stop access for individuals with disabilities.


Did You Know?

The U.S. Department of Labor, Office of Disability Employment Policy offers the following tips for interacting with people with disabilities

Listen to the person with the disability.  Do not make assumptions about what that person can or can not do.
 

When speaking with a person with disability, talk directly to that person, not through a companion or interpreter.
 
Offer assistance to a person with a disability, but wait until your offer is accepted before you help.

Other Resources:

Welcoming Job Seekers with Disabilities to the One-Stop Centers

 
At Your Service: Welcoming Customers with Disabilities - A  free web-based training.
Office of Disability Employment Policy - Offers tips for communicating with and about disabilities.

Serving Job Seekers with Disabilities
 
Access for All: A Resource Manual for Meeting the Needs of One-Stop Customers with Disabilities
Job Accommodation Network (JAN) - Provides interested parties with information on job accommodations, entrepreneurship, and related subjects.
Serving the Universal Customer in One-Stop Centers

 

Helping Customers with Disabilities Find Jobs

 

Customized employment options for jobs seekers with disabilities.
The 30-Day Placement Plan: A Road Map to Employment

 

Links

 

Hiring Job Seekers with Disabilities
Tips for Job Seekers with Disabilities 


For More Information:
Office of Workforce Development
P.O. Box 1618
Columbus, Ohio  43216-1618
Fax: 614-728-8366
Phone: 1-888-296-7541, Option # 3 
Email:  WIAQNA@jfs.ohio.gov
                                                                                                                                     Last Update 11/18/2011