Bureau of Tax Operations

Who We Are

The Bureau of Tax Operations administers the tax and wage record provisions of the Ohio Unemployment Compensation law. It serves approximately 225,000 active Ohio employers and processes $1 billion of tax revenues per year. The bureau is comprised of three sections: Contribution, ERIC System Support and Wage Record
 
Contribution Section
The Contribution Section determines employer liability; issues annual unemployment tax rates; determines the amount of UC taxes, forfeitures and interest owed by employers; collects and processes employers' quarterly tax reports and payments; reports annually to the Internal Revenue Service the amount of UC taxes paid by employers and responds to special IRS inquiries about employers' UC taxes. The Contribution Section can be reached at 614-466-2319 or fax 614-752-4811.
 
ERIC System Support Section
The ERIC Systems Support Section provides program assistance and support to users of the Employer Resource Information Center (ERIC), the Bureau's web-based system for management of unemployment tax accounts. The section receives inquiries from internal and external users (employers and their representatives) and provides direction in the use of ERIC; logs and tracks possible system defects; assists in the implementation of new or enhanced system functions; and acts as liaison between users and the Office of Information Services. The ERIC System Support Section can be reached at 614-466-2319 extension 22484 or by email at ASKERIC@jfs.ohio.gov.
 
Wage Record Section
The Wage Record Section collects quarterly employee wage data from employers. The information in the wage record database is used to compute the monetary entitlement of claimants for unemployment benefits. Wage record data is also cross-matched with data from other government programs for a variety of purposes, including the detection of fraud or abuse in federal and state programs and the enhancement of employment and training opportunities. In addition, wage record information is used to assist with income and eligibility verification of individuals filing for services under such programs as Temporary Assistance to Needy Families, Medicaid, and Food Stamps. The Wage Record Section can be reached at 614-466-2319 or fax 614-752-4807.