Bureau of Tax Operations
Who We Are
The Bureau of Tax Operations administers the tax and wage record
provisions of the Ohio Unemployment Compensation law. It serves
approximately 225,000 active Ohio employers and processes $1
billion of tax revenues per year. The bureau is comprised of three
sections: Contribution, ERIC System Support and Wage
Record
Contribution Section
The Contribution Section determines employer liability; issues
annual unemployment tax rates; determines the amount of UC taxes,
forfeitures and interest owed by employers; collects and processes
employers' quarterly tax reports and payments; reports annually to
the Internal Revenue Service the amount of UC taxes paid by
employers and responds to special IRS inquiries about
employers' UC taxes. The Contribution Section can be reached at
614-466-2319 or fax 614-752-4811.
ERIC System Support Section
The ERIC Systems Support Section provides program
assistance and support to users of the Employer Resource
Information Center (ERIC), the Bureau's web-based system for
management of unemployment tax accounts. The section receives
inquiries from internal and external users (employers and their
representatives) and provides direction in the use of ERIC; logs
and tracks possible system defects; assists in the implementation
of new or enhanced system functions; and acts as liaison between
users and the Office of Information Services. The ERIC System
Support Section can be reached at 614-466-2319 extension 22484 or
by email at ASKERIC@jfs.ohio.gov.
Wage Record Section
The Wage Record Section collects quarterly employee wage data from
employers. The information in the wage record database is used to
compute the monetary entitlement of claimants for unemployment
benefits. Wage record data is also cross-matched with data from
other government programs for a variety of purposes, including the
detection of fraud or abuse in federal and state programs and the
enhancement of employment and training opportunities. In addition,
wage record information is used to assist with income and
eligibility verification of individuals filing for services under
such programs as Temporary Assistance to Needy Families, Medicaid,
and Food Stamps. The Wage Record Section can be reached at
614-466-2319 or fax 614-752-4807.