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Job & Family Services Office of Unemployment Insurance Operations
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
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In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.

ODJFS Adjudication, UI Delivery and Intake Center Locations and Contact Information

Below is a listing of ODJFS Adjudication and UI Delivery Center locations and contact information. It is important to note that "regular" Ohio claims are assigned to the Centers based on the last 4-digits of the claimant's Social Security Number. Other "special" claim types, as listed at the bottom of the chart, are assigned to the Columbus Adjudication Center. You can also download a PDF version of this location list
         

Social Security # Range
(based on last 4 digits)
LocationPhone Number
0000-0822Cleveland Adjudication Center1-866-576-0006
0823-2055Akron UI Delivery Center1-866-768-0022
2056-2786Lorain UI Delivery Center1-866-849-0029
2787-4384Toledo UI Delivery Center1-800-589-2799
4385-5252Chillicothe Adjudication Center1-866-244-0399
5253-6622Reno Adjudication Center1-866-867-0044
6623-7672Youngstown Adjudication Center1-866-221-0558
7673-8586Dayton UI Delivery Center1-866-541-0187
8587-9999Lima Adjudication Center1-866-272-0118
Combined Wage Claims,
Disaster Unemployment Assistance Claims,
Ex-Military Claims, and
Federal Civilian Employee Claims
Columbus Adjudication Center1-866-458-0007

You can also contact the Centers by mail at P.O. Box 182212, Columbus, OH 43218-2212
or by FAX at 1-614-466-7449.

On any mailed and/or faxed correspondence, please include: claimant's FULL name, claimant ID and/or the last 4 digits of the SSN.