Job & Family Services Office of Unemployment Insurance Operations
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ODJFS Adjudication, UI Delivery and Intake Center Locations and Contact Information

Below is a listing of ODJFS Adjudication and UI Delivery Center locations and contact information. It is important to note that "regular" Ohio claims are assigned to the Centers based on the last 4-digits of the claimant's Social Security Number. Other "special" claim types, as listed at the bottom of the chart, are assigned to the Columbus Adjudication Center. You can also download a PDF version of this location list

Social Security # Range
(based on last 4 digits)
Location Phone Number
0000-0822 Cleveland Adjudication Center 1-866-576-0006
0823-2055 Akron UI Delivery Center 1-866-768-0022
2056-2786 Lorain UI Delivery Center 1-866-849-0029
2787-4384 Toledo UI Delivery Center 1-800-589-2799
4385-5252 Chillicothe Adjudication Center 1-866-244-0399
5253-6622 Reno Adjudication Center 1-866-867-0044
6623-7672 Youngstown Adjudication Center 1-866-221-0558
7673-8586 Dayton UI Delivery Center 1-866-541-0187
8587-9999 Lima Adjudication Center 1-866-272-0118
Combined Wage Claims,
Disaster Unemployment Assistance Claims,
Ex-Military Claims, and
Federal Civilian Employee Claims
Columbus Adjudication Center 1-866-458-0007

You can also contact the Centers by mail at P.O. Box 182212, Columbus, OH 43218-2212
or by FAX at 1-614-466-7449.

On any mailed and/or faxed correspondence, please include: claimant's FULL name, claimant ID and/or the last 4 digits of the SSN.