Job & Family Services Office of Unemployment Compensation

ODJFS Claims Processing Center Locations and Contact Information

Below is a listing of ODJFS Claims Processing Center locations and contact information. It is important to note that "regular" Ohio claims are assigned to the Processing Centers based on the last 4-digits of the claimant's Social Security Number. Other "special" claim types, as listed at the bottom of the chart, are assigned to the Special Claims Unit. You can also download a PDF version of this location list

Social Security # Range
(based on last 4-digits)
ODJFS Unemployment Processing Office Phone Number
0000-0822 Cleveland 1-866-576-0006
0823-1991 Akron 1-866-768-0022
1992-2510 Lorain 1-866-849-0029
2511-3549 Toledo 1-800-589-2799
3550-4198 Franklin 1-866-217-0008
4199-5237 Chillicothe 1-866-244-0399
5238-6536 Reno 1-866-867-0044
6537-7791 Youngstown 1-866-221-0558
7792-8440 Dayton 1-866-541-0187
8441-9999 Lima 1-866-272-0118
Combined Wage Claims,
Disaster Unemployment Assistance Claims,
Ex-Military Claims, and
Federal Civilian Employee Claims
Special Claims 1-866-458-0007

You can also contact the Processing Centers by mail at P.O. Box 182212, Columbus, OH 43218-2212 or by FAX at 1-614-466-7449.

On any mailed and/or faxed correspondence, please include: claimant's FULL name, claimant ID and/or the last 4 digits of the SSN.