Job & Family Services Office of Unemployment Compensation
Unemployment Compensation Claim Information

Ohio has two ways to file for Unemployment Compensation Benefits: Link to Translations

  • File online at http://unemployment.ohio.gov, 24 hours/day, 7 days/week. Service may be limited during nightly system updating. Check the website for available services. Please be sure to follow the instructions.
  • Call toll-free 1-877-644-6562 or TTY 1-888-642-8203, (excluding holidays) Monday through Friday 8:00 AM - 5:00 PM.
     
    To file a new unemployment claim or to reopen a previously filed claim,
    you must call on the day associated with the first letter of your last name:
     
    For last names beginning with A through I, please call on Monday.
    For last names beginning with J through L, please call on Tuesday.
    For last names beginning with M through S, please call on Wednesday.
    For last names beginning with T through Z, please call on Thursday.
    If you have missed your filing day, please call on Friday.

To register for Unemployment Benefits, you will need:

  • Your Social Security number
  • Your driver's license or state ID number
  • Your name, address, telephone number, and e-mail address
  • Name, address, telephone number, and dates of employment with each employer you worked for during the past 6 weeks
  • The reason you became unemployed from each employer
  • Dependents' names, Social Security numbers, and dates of birth
  • If claiming dependents, your spouse's name, Social Security number, and birth date
  • If you are not a U.S. citizen or national, alien registration number and expiration date
  • Your regular occupation and job skills
     
    You may also have to provide:
          
  • If you had out-of-state employment, have worked for the federal government, or are separated from military service, more information is required, including:
    • Form DD-214, member 4 copy (for military service)
    • SF-8 or SF-50 form (for federal government employment)
     

What happens when you call the toll-free number:  

When you call the 1-877-644-6562 number, you will be asked to choose one of the following number options:

  1. Press #1 for assistance with unemployment applications.
  2. Press #2 if you are calling to file for weeks of benefits, for payment information, or to ask about the status of a previously filed claim.
  3. Press #3 if you are responding to a statement of overpayment you received in the mail or a notice of change in work-search requirements and are required to register for employment services.
  4. If you do not have a touch-tone phone, stay on the line and your call will be put through to a customer service representative.

Once your application has been filed:

  • You will receive further information by mail or e-mail.  E-mail will be sent from OJI@odjfs.state.oh.us.
  • Your claim will be assigned to a Processing Center, based on the last four digits of the your Social Security number. Click here for a list of Processing Centers by Social Security number.
  • If filing online and you need your Personal Identification Number (PIN) reset, please call toll-free 1-866-962-4064.