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Job & Family Services Office of Unemployment Insurance Operations
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
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In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.

     
OUIO Deputy Director's Office

The Office of Unemployment Insurance Operations (OUIO) administers Ohio’s unemployment insurance program, which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. OUIO has four Divisions: Benefits & Technology, Central Administration, Integrity & Review, and Tax & Employer Services.
     
Division of Benefits & Technology
The Division of Benefits & Technology (B&T) has 5 UI Delivery and 6 Adjudication Centers across the state. The UI Delivery Centers provide a means for applying for unemployment insurance benefits via telephone along with answering a variety of other call types. Adjudication staff is responsible for the adjudication of UI claims in accordance with state and federal laws and agency policy. In addition, staff performs the duties for the Trade and Interstate Benefits Programs.
     
Division of Central Administration
The Division of Central Administration (CA) is comprised of two sections:  Finance and Budget & Grants Management. The CA duties include, but are not limited to: all aspects of state level budget development, implementation and monitoring, grant management, Controlling Board requests, USDOL program workload reports, grant projections, forecasting of unemployment insurance (UI) revenues based on workload, managing all aspects of accounting, reporting and reconciliation of the UI Trust Fund activity, child support updates, collection and litigation functions.

Division of
 Integrity & Review
The Division of Integrity & Review (I&R) Division protects Ohio’s Unemployment Insurance (UI) program while ensuring federal performance standards are met.  I&R contains four Sections: Benefit Accuracy & Quality, Benefit Payment Control, Redeterminations, and Data Accuracy & Access.

Division of Tax & Employer Services
The Division of Tax and Employer Services (T&ES) is responsible for serving the employers. T&ES contains five sections: Wage Record, Contributions, Compliance, Attorneys, and ERIC Systems Support. T&ES collects contributions, ensures employer compliance with state and federal law, gathers wage information, provides support to employers who need assistance with the ERIC system, processes all labor disputes and seasonal employer matters, and represents the agency in tax appeals.