| Management Information Services |
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| About MIS |
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Overview
The Office of Management Information Services (MIS) works to support the business functions and the delivery of health, human, and employment services through the application of information technology. MIS supports the delivery of programs to millions of recipients through the development and round-the-clock operation of automated information systems. Due to the number of end-users and technologies supported, MIS is one of the largest and most complex IT organizations within Ohio state government. MIS is staffed by over 1,000 state and contract employees.
Mission
The Office of Management Information Services exists to serve our customers: ODJFS Offices, county departments and agencies, and medical providers. We work to provide cost-effective leadership, operational support and quality services relative to the application of information technologies. We continuously strive to improve the quality of MIS products and support services through innovative leadership, customer interaction, and active employee participation.
Organization
MIS is comprised of five bureaus that support the mission of MIS. The following is a description of each of the five bureaus:
- Operations
- Bureau of Information Systems Support (BISS)
BISS is responsible for the operational aspects of the ODJFS automated systems including maintenance and tuning of the systems' databases, providing technical support, and administering all aspects of security and disaster recovery planning.
- Bureau of Network Support (BNS)
BNS is responsible for the monitoring, administration, maintenance, and service of the ODJFS Wide Area Network (WAN), supporting over 30,000 nodes (workstations and printers), 400 servers, and 500 network devices (routers, switches, and hubs).
- Development
- Bureau of Employment Services Support (BESS)
BESS is responsible for the development, maintenance, and enhancement of all operational support systems supporting the major program areas that are administered by the Office of Unemployment Compensation (OUC), the Office of Workforce Development (OWD), and the Office of Local Operations (OLO).
- Bureau of Services to Families Support (BSFS)
BSFS is responsible for the development, maintenance, and enhancement of all application software supporting Eligibility Systems, Medical Systems, Child Welfare, and Child Support.
- Bureau of Operations Support (BOSS)
BOSS is responsible for the development, maintenance, and enhancement of all application software supporting Legal, Fiscal, Personnel, Training, Chief Inspector, ORAA, and Communications.
Last Updated: 06/30/08 | |