Job & Family Services - Office of Legislation
Office of Legislation

Office of Legislation - Assisting Constituents
The following steps will assist you when you have a constituent who may be eligible for services provided by the Ohio Department of Job and Family Services (click for services provided by ODJFS). For services that are frequently thought to be provided by ODJFS, but are not, please click here.
  1. In most cases, constituents should be directed to their county office because that is where public assistance is administered. A county case worker can determine the type(s) of services the constituent may be eligible for.
    The county agencies are:
    County Department of Job and Family Services - CDJFS
    Cash Assistance
    Medicaid
    Food Stamps
    Child Care
    PRC
    Best Rx
     
    County Child Support Enforcement Agency - CSEA
    Child Support
    Spousal Support
    Paternity Establishment
     
    Public Children Services Agency - PCSA
    Child Abuse/Neglect
    Foster homes
    Adoption
     
    The state of Ohio and ODJFS provides help with employment assistance and unemployment compensation benefits:
    Employment Assistance (including WIA)
    Unemployment Compensation (including TAA/TRA)
    Call 1-877-644-6562
     
  2. If the constituent's attempt to obtain assistance or to resolve a problem has been unsuccessful, contact the ODJFS Office of Legislation at 614-466-9280. To help you assist your constituents, please obtain the information on the following form:
    Constituent Inquiries Intake Form (On-line submission)
    Constituent Inquiries Intake Form (PDF faxable form)
    If you would like to receive case-specific information about inquiries that involve protected health information (such as Medicaid or Disability Assistance), please have the constituent sign and complete the following form and fax to the Office of Legislation at 614-728-0799.
    Authorization for Release of Protected Health Information
    If you would like information about any other inquiries involving programs administered by ODJFS, please have the constituent complete the following form and fax it to the Office of Legislation at 614-728-0799.
    Authorization of Release of Information
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