Ohio Medicaid Consumer Hotline

Have a question about applying for Ohio Medicaid?

Are you enrolled and need to find a provider in your area?

The Ohio Medicaid Consumer Hotline has representatives who can help.

Get Connected:

Call our toll-free phone numbers 1-800-324-8680 or
TTY for the hearing impaired 1-800-292-3572.

Our representatives are available to help you:

• Find a Medicaid health care provider
• Explain Medicaid covered services
• Fill out Medicaid applications
• Obtain Medicaid brochures and publications
• Understand Medicaid benefits

The Ohio Medicaid Consumer Hotline hours:

Monday through Friday: 7 a.m. to 8 p.m.

Saturday: 8 a.m. to  5 p.m.

We are closed the following holidays:

• New Year’s Day
• Martin Luther King Day
• Presidents Day
• Memorial Day
• Independence Day
• Labor Day 
• Columbus Day
• Veteran’s Day
• Thanksgiving Day
• Christmas Eve, closed at 5 p.m.
• Christmas Day
• New Year’s Eve, closed at 5 p.m.