Job & Family Services
Office of Family Assistance
Updates to Self Service - My Case page:
SCAMMERS OFFER PHONY FOOD ASSISTANCE APPLICATION ASSISTANCE
There have been reports of individuals placing ads on the internet, sometimes located on the side of legitimate articles, offering assistance for filling out Food Assistance applications Food Assistance is known as the Supplemental Nutrition Assistance Program (SNAP) at the federal level.
The links will take you to another website where you may be asked to provide personal information, including credit card information. Do NOT provide this information. It can be used to allow other individuals to make unauthorized purchases on your credit card, or gain access to your bank accounts.
If you see any ad on the internet offering Food Assistance or SNAP application assistance with a corresponding link, don’t click on it. Never provide any personal information, including credit card information on an unsecure Web Site. Food Assistance employees or service providers will never ask you for credit card information or for anything not on your State Agency application.
If you have already fallen victim to this or a similar scam, contact your credit card company immediately. You may also choose to file a police report. For more information on identity theft, please visit: http://www.ftc.gov/bcp/edu/microsites/idtheft/.
You will see new items added to the My Case menu page to allow you to view details about your case, your current benefits, benefits you received in the last 12 months, and frequently asked questions.
Policy changes effective September 7, 2011:
Changes will be made to the allowable shelter cost expenses. Due to tthese changes you may see an increase in your Food assistance benefits beginnning.