Job & Family Services Office of Communications
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Director, Ohio Department of Job and Family Services

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CYNTHIA C. DUNGEY is director of the Ohio Department of Job and Family Services (ODJFS), a $3.5 billion agency with approximately 2,600 employees. ODJFS is responsible for supervising the state's public assistance, workforce development, unemployment compensation, child and adult protective services, adoption, child care, and child support programs.

Dungey is a dedicated public servant who has held leadership positions throughout state government for the past decade. No stranger to ODJFS, she served as assistant deputy director of the Office of Ohio Health Plans from 2007 through June 2013. There she managed the daily operations of Ohio’s Medicaid program, including the efforts to identify and reduce Medicaid fraud. In July 2013, Dungey transitioned to the newly formed Ohio Department of Medicaid, where she was responsible for the development and implementation of procedures and policies needed to ensure that the state’s Medicaid operations and support systems functioned properly and efficiently.

Prior to her service with ODJFS and the Department of Medicaid, Dungey served as director of the Fraud and Investigative Audit Group within the Ohio Auditor of State’s Office, where she managed a team of auditors responsible for uncovering misuse of public funds, including abuse within the Medicaid system. Prior to her tenure with the Auditor of State, Dungey served in both the Health Care Fraud and Crime Victim Services sections of the Ohio Attorney General’s Office.

Dungey received a bachelor of arts degree in political science and sociology from DePauw University, and also earned her juris doctorate from the Ohio Northern University College of Law. Dungey is a past president and vice president of the John Mercer Langston Bar Association, currently serves as a bar examination reader for the Supreme Court of Ohio, and was a 1998 recipient of the Ohio Attorney General Professionalism Award.



Office of the Director
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Cynthia C. Dungey, Director
Sue Burns, Executive Assistant 

Lauren Linn, Program Administrator
Director's Office Phone: (614) 466-6283

  • Office of Communications
  • Office of Legal and Acquisition Services
  • Office of Legislation and Constituent Inquiries

Jayme Brown, Chief Operating Officer - (614) 466-6283

  • Office of Chief Inspector
  • Office of Employee and Business Services
  • Office of Information Services

Bruce Madson, Assistant Director, Employment Services
Joyce Richardson, Administrative Assistant

  • Office of Unemployment Insurance Operations
  • Office of Workforce Development

Michael McCreight, Assistant Director, Health and Human Services
Karen Gannon, Administrative Assistant

  • Office of Families and Children
  • Office of Child Support
  • Child Care and Early Childhood Development
  • Office of Family Assistance
  • Ohio Children's Trust Fund

Eric Mency, Chief Fiscal Officer
Sharon Fletcher, Administrative Assistant

Doug Lumpkin, Deputy Director, Office of Human Services Innovation
Karen Gannon, Administrative Assistant

To contact a specific program area, click here.