Office of Child Support
- General:
Phone (800) 686-1556
Fax (614) 752-9760
- Child Support Customer Inquiry Call Center:
Phone (800) 686-1556
Fax (614) 995-7159 or (614) 728-5070
- Interactive Voice Response (IVR) System:
Phone (800) 860-2555
TTY/TDD (866) 500-3784
- Interstate Central Registry:
Fax (614) 466-6613
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Ohio Health Plans
- Medicaid Consumer Hotline:
Phone (800) 324-8680
TTY/TDD (800) 292-3572
- Medicaid Provider Hotline:
Phone 1-800-686-1516
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Office of Unemployment Compensation
- File for Unemployment Compensation Benefits:
www.unemployment.ohio.gov
(877) 644-6562
- For Employers:
(614) 466-2319
- Tax Operations & Integrity Assurance:
(614) 466-2319
- For questions concerning existing unemployment claims:
Please click here for the phone number to the processing center that has your claim. Claims are assigned to processing centers based on the last four digits of your Social Security Number.
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Office of Families and Children (Adoption, Foster Care, Adult Protective Services)
- General:
Phone (614) 466-1213
Fax (614) 466-6185
- Children's Trust Fund:
Phone (614) 387-5478
Fax (614) 752-5229
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Office of Family Assistance (Food Assistance; Child Care; Fatherhood Commission; Refugee Services; Ohio Works First; Prevention, Retention and Contingency)
- General:
Phone (614) 466-4815
Fax (614) 466-1767
- Family Assistance Customer Inquiry Call Center:
Phone (866) 244-0071
- Child Care CCIDS Help Desk:
Phone (877) 302-2347
- Out of State Inquiries:
Fax (614) 466-1767
Email Inquiries@jfs.ohio.gov
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Office of Chief Inspector
- Phone (614) 466-3015
Fax (614) 466-0207
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Office of Communications
- Phone (614) 466-6650
Fax (614) 466-0292
TTY/TDD (866) 221-6700
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Office of Employee and Business Services
- Phone (614) 466-2455
Fax (614) 466-1048
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Office of Fiscal and Monitoring Services
- Phone (614) 466-4303
Fax (614) 995-5004
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Office of Information Services
- IT Helpdesk (for ODJFS network users):
Phone (800) 686-1580
- Chief Information Officer:
Phone (614) 466-2303
- If you are not an ODJFS network user, please contact the office with which you are doing business.
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Office of Legal and Acquisition Services
- Phone (614) 466-4605
Fax (614) 752-8298
TTY/TDD (866) 221-6700
- Bureau of State Hearings:
Phone (866) 635-3748
Fax (614) 728-9574
TTY/TDD (614) 728-2985
- Office of Contracts and Acquisitions:
Phone (614) 728-5693
Fax (614) 995-4876
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Office of Legislation and Constituent Services
- Phone (614) 466-9280
Fax (614) 466-0292
TTY/TDD (614) 728-0799
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Office of Local Operations
- File for Unemployment Compensation Benefits:
www.unemployment.ohio.gov
(877) 644-6562
- For questions concerning existing unemployment claims:
Please click here for the phone number to the processing center that has your claim. Claims are assigned to processing centers based on the last four digits of your Social Security Number.
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Office of Workforce Development
- General:
Phone (614) 752-3091
Fax (614) 995-1298
- Bureau of Labor Market Information:
Phone (614) 752-9494
Fax (614) 752-9621
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Other Sources of Contact Information
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Mailing Address
The Ohio Department of Job and Family Services
30 E. Broad Street, 32nd Floor
Columbus, Ohio 43215