Help
The Help section explains how to successfully navigate the ODJFS Web site. Most pages contain the following navigational elements.
ODJFS Logo
Clicking on the words “Department of Job and Family Services” at the top of each page will take you directly back to the home page from anywhere within the site.
Left Navigation Bar
This navigation bar lists the menu options within the current category selected and changes as different categories are selected.
Top Navigation Bar
This navigation bar lists the main categories of the site. They can be selected from any page and will take you to that specific section of the site. This navigation bar is a quick way to move from one main category to another without having to manually hit the back button to get to the home page.
Site Tools
The site tools are listed on the left side of each page in the bottom navigation bar. These can be valuable tools to navigate the site. Site tools are as follows:
- Acronyms - The acronyms function provides a list of the most common abbreviations used on the site.
- Feedback/Case-Specific Concerns - The feedback function allows you to submit questions, comments, suggestions, etc. to the Webmaster electronically. If you would like a response, please include your e-mail address.
- Help/FAQs - The Help function explains how to successfully navigate the site. The FAQs function provides answers to the most Frequently Asked Questions (FAQ) regarding the site.
- Recent Additions - The Recent Additions function provides a list of the latest updates to the site.
If you get lost within the site, simply click on the words “Department of Job and Family Services” at the top of the page to return to the home page. If you are looking for specific information that you cannot find, the Acronyms, Help/FAQs or any of the other site tools may help you.
Any text on the site that is blue is "clickable," meaning that clicking on it with your mouse will take you to a new document/page. When you move your mouse over a link, the arrow turns into a pointing hand.
Frequently Asked QuestionsQ: What is the purpose of the ODJFS Web site?
A. The purpose of the Web site is to publish information electronically and centrally so external users can quickly access information about the services and programs ODJFS offers, as well as ODJFS news and publications.
Q. How often is the site updated?
A. Pages on the ODJFS Web site are updated daily, weekly, monthly, quarterly, semi-annually, or on an as-needed basis. The News & Events portion of the site is updated more frequently than other areas.
Q. Are there any tools that can help me find the information I'm looking for?
A. Yes. Several site tools can help you locate information. The tools include Acronyms, Help/FAQs and Site Index.
Q. Is there a way to easily get to the pages I use most often?
A. Yes. Pages can be bookmarked so they can be accessed quickly without having to manually type in the URL address.
Q. How can I submit comments, suggestions or feedback regarding the site?
A. Click on the "Feedback/Case-Specific Concerns" site tool to submit your comments and feedback to the ODJFS Webmaster. Please remember to include your e-mail address if you wish to receive a response to your feedback.
Q. How do I return to the home page if I get lost within the site?
A. Click on words "Department of Job and Family Services" at the top of the page, and you will be taken to the home page.
Q: Why does the text on some pages stretch off the right side of the monitor screen?
A: Your screen resolution setup is less than 800 x 600. Please refer to your computer user's manual to determine how to change your screen resolution to 800 x 600. Once you have successfully changed your screen resolution, items on your desktop will appear smaller, which allows the viewing area to be larger.
Q: What browsers and versions are recommended to view the site?
A: The ODJFS Internet site was designed for Netscape and Internet Explorer browsers, version 4.0 and above. If you are experiencing problems with the functionality of the site, you may want to upgrade to a minimum version of 4.0. To upgrade your Netscape browser version, go to http://www.netscape.com/. To upgrade your Internet Explorer browser version, go to http://www.microsoft.com/.
Q: When I try to print some pages on the site, text on the right edge of the page is cut off. How can I fix this?
A: Please see Help with Printing.
Q: How do I print pages on the site?
A: Please see Help with Printing.