2007
at a Glance
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ODJFS has taken many steps to address the issues, concerns, and ideas that were raised during the administration’s transition, and we want to share with you and our partners the progress we have made over the last year. We are proud to say we have facilitated new partnerships, built relationships, and used new methods and technology to assist in our mission to serve Ohioans. To read more about our accomplishments, just click on the links at the left.
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| Communications |
| As with any large organization, communication is the key to success, and ODJFS has developed a number of new communication initiatives to keep stakeholders, county department of job and family services (JFS) directors, and partner agencies informed and engaged. The ODJFS offices have been holding regular meetings with partner organizations, including the quarterly child care networking sessions, child support meetings, advisory boards, ODJFS monthly metro meetings, and quarterly directors’ meetings to share information and to get feedback on program and policy integration and implementation. Internally, ODJFS introduced an Innerweb Calendar. The Innerweb Calendar is used to increase communication between counties, departments, and offices and to assist with scheduling events. Offices and programs have been using teleconferencing to save time, fuel, and travel expenses. For example, the Office of Ohio Health Plans has used teleconferences to keep county JFS directors informed and involved in the expansion of Medicaid services. The Office of Workforce Development holds monthly One-Stop trainings and update meetings by teleconference, thereby reducing expenses while increasing contact with partners. The director and executive staff have visited metro counties around the state, meeting with partner agencies, legislators, and others to build positive, productive relationships and to solicit feedback. | ||
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In 2007, ODJFS increased its presence at the Ohio State Fair. The director, assistant directors, and deputy directors joined other staff to engage the public, to answer questions, and to direct visitors to the new “Benefit Bank,” a free Internet-based service that assists Ohioans with tax returns and helps them apply for various state and federal programs. The ODJFS booth saw more than 10,000 visitors. | |
| The director and other state staff also traveled around the state to meet with rural JFS directors in Marietta, Ashland, Findley, and Springfield. Regional directors from workforce development, county JFS offices, and children’s services were invited to share their concerns, to meet the director and her staff, and to share the latest news and issues. The director plans to continue these meetings in 2008. | ![]() |
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| Management Information Services | ||
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With the state’s transition to the new OAKS administrative software system and efforts to update other programs and information systems, ODJFS recognized the need for a chief information officer. In December, John Wanchick was appointed to this position. Over the next several months, John will restructure the Office of Management Information Services (MIS) to improve its around-the-clock computer operations and to make system changes and integration more agile. The new structure will allow ODJFS to operate as a single enterprise, rather than as a federation of stovepiped programs, by focusing on improved project and portfolio management, architecture and engineering, and application development. Along with welcoming a new chief information officer, MIS has been working to establish an IT strategic plan and has conducted “Meet and Greet” IT strategic plan overview meetings with deputy directors, program offices, and county agencies to clarify goals and objectives. These important efforts ensure that communication and logistics are handled efficiently. MIS is working to implement several initiatives, such as a project support unit and a forum for working collaboratively with smaller and medium-sized counties. Currently, MIS is in the following stages of development, implementation, and upgrading for these core systems: |
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SACWIS (State Automated Child Welfare Information System) |
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CRIS-E (Client Registry Information System -Enhanced) While the new CRIS-E plans are being implemented, the Bureau of Child Care has moved forward with a separate vendor to assess child care certification, licensing, and payment processes. This work will help ensure efficient tracking and operations as the program expands and as the CRIS-E upgrade is developed. |
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Benefit Bank |
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MITS (Medicaid Information Technology System) |
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SETS (Support Enforcement Tracking System) |
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SCOTI (Sharing Career Opportunities and Training Information) |
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| Federal and County Relationships |
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The ODJFS leadership team realizes how important all of our partners are to us. In 2007, we met with various County Directors and newspaper editorial boards via Director Jones-Kelley’s statewide tour. We held monthly meetings with partner organizations, worked to increase communication on policies and program implementation, and formed advisory committees, strategy meetings, and statewide workgroups. Below is a brief summary of some of our most important outreach efforts. |
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Federal Outreach A number of our program leaders have worked with federal officials and policy makers, to share and advocate for policy changes that would improve our ability to implement programs in Ohio. The following are just a few examples. |
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Deficit Reduction Act WIA (Workforce Investment Act) |
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Child Care County Outreach |
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Statewide Workgroups and Strategy Meetings |
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Along with these workgroups, offices have held strategy meetings with existing advisory board members and stakeholders to address office-level issues, to get feedback, and to work together to solve problems. |
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Medicaid CPOE (Child Protection Oversight and Evaluation) Child Support Protect Ohio-Child Welfare Waiver Project PAMS (Public
Assistance Monthly Statistics) County Profiles County Fiscal Assistance Communication In addition, the Office of Contracts and Acquisitions has been providing monthly “cluster meeting” consultations with each program area to better plan the workflow and priorities of contracts and requests for proposals (RFPs). At these meetings, agreement managers are given a forum for addressing all pending contractual needs and upcoming RFPs. OCA is restructuring its contracts and RFPs to speed processing time and to accommodate large numbers of responses. This will increase efficiency and assist counties, as well. |
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| 2007
ODJFS Program Accomplishments |
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| ODJFS accomplished many programmatic goals in 2007. In all cases, our strategic intent was to build the capacity of the ODJFS Family Network to (1) do what is right the first time, (2) get results that matter, and (3) do it together. | |||
| Ohio Health Plans |
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| Throughout the
five-month biennial budget negotiations, OHP worked to achieve many of the
policy and funding initiatives that have been a priority for the Strickland
administration. These included Medicaid expansions, ending SFY 2007 in the
black, predicting future caseloads, and implementing a number of
cost-containment initiatives. As soon as the budget was finalized and
legislators approved the expansion of Medicaid services to more Ohioans, OHP
began facilitating advisory groups, some formal and some informal, providing
guidance regarding the expansions. These were slated to take effect in 2008.
In 2007, OHP staff implemented many of the recommendations made by the Medicaid Administrative Study Council and the Auditor of State. These included the following: |
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EMMA (Executive Medicaid
Management Administration) |
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Disability Determination Workgroup Improvement of the Medicaid disability determination process. After spearheading the first Statewide Workgroup, which focused on this topic, OHP identified ways to speed the disability determination process and to better coordinate with determinations made by the Social Security Administration. |
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| Managed
Care Statewide Expansion Completion of the Managed Care Statewide Expansion, successfully enrolling 1.3 million Medicaid consumers into managed care plans. This required significant work on the part of OHP staff, who used competitive bidding processes to select managed care plans, completed a readiness review, and supervised rollouts in Ohio’s eight managed care regions. The majority of Medicaid consumers have now been transitioned from traditional fee-for-service plans to managed care plans. With this expansion completed, OHP staff are refocusing on expanded oversight of managed care plans and a focus on measuring and rewarding positive health outcomes for Medicaid consumers. The latest news on the managed care expansion can be found at http://jfs.ohio.gov/Ohp/bmhc/statemhc.stm. |
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| Also in 2007,
OHP worked with the Office of Legislation to develop and implement rule changes
to the state’s system for providing transportation for ambulatory
Medicaid consumers to and from providers. This came as a result of issues
raised by some counties and stakeholders during the managed care expansion. The
new rules provide greater flexibility for providers, counties, and local
programs.
OHP continued to make progress on the Cash Medical Support initiative, a collaboration with the Office of Child Support and county agencies. For children receiving Medicaid and child support, the support-paying parent is required to pay cash medical support to defray the cost of Medicaid expenditures. Each year, the director updates a table used to determine the amount of cash medical support to be paid. Once new federal medical support regulations become final in the spring of 2008, the Ohio initiative will be implemented. For more information, see http://jfs.ohio.gov/Ocs/NMSN_brochure.pdf. |
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| Grants OHP was successful in getting grant funding to assist with the following upcoming programs: In 2008, Ohio will begin participating in a five-year “Money Follows the Person” demonstration project, in which it may receive up to $100 million in enhanced federal matching funds to relocate approximately 2,200 seniors and persons with disabilities from institutions to home and community-based settings. The program will provide them with services to keep them independent, and it could also help Ohio rebalance its long-term care service and support structure. |
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| For more information, see http://jfs.ohio.gov/OHP/infodata/MFPGrant/info.stm. | |||||||
| The Center for Health Care Services has granted OHP $48,480 for technical assistance for the Long Term Care Insurance Partnership Program. This grant is connected to the recently awarded Own Your Future Campaign Cooperative, led by the Ohio Department of Aging. | |||||||
| Through a $2 million CMS grant, the Neonatal Outcomes Improvement Project (AKA Transformation Grant) will create a Continuity of Care Record for Medicaid beneficiaries, to improve pregnancy outcomes for Medicaid consumers with a specific focus on preventing premature birth. | |||||||
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The Center for Health Care Services awarded OHP a Pay for Performance (AKA “P4P”) grant to pay for technical assistance and scholarships for Medicaid providers to attend the Pay for Performance Institute. This initiative provides incentives for physicians to increase health care quality and outcomes. |
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| Medicaid/SCHIP (State Children’s Health Insurance Program) The Office of Ohio Health Plans (OHP) has testified before the Ohio General Assembly about the state’s SCHIP program, which provides health care coverage to children in low-income families who may not qualify for Medicaid. OHP staff have been working with the Centers for Medicare and Medicaid Services (CMS) to negotiate the state plan amendments necessary to implement the Medicaid expansions that are part of the Turnaround Ohio Initiative. All state plan amendments have been submitted, one has been approved (for foster care youth), and others are near approval. Still in negotiation is the expansion of the SCHIP program for children in families with incomes between 200 and 300 percent of the federal poverty guideline. The outcome of this is dependent on the outcome of the ongoing debate between the states, Congress, and the president on the SCHIP reauthorization. |
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| New Location Another significant development in 2007 was OHP’s physical move—to the “Lazarus Government Center,” at 50 W. Town St. in Columbus. The newly renovated building was the state’s first “green” office building, complete with a rainwater recycling system, low-flow plumbing, and energy-efficient windows, among other features. It also, for the first time ever, houses all 450 OHP staff members within a single location. |
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Efforts in 2008 Coverage for Youths Aging Out of Foster Care Children’s Coverage (up to age 19) Children’s Buy-In (CBI) Program Pregnant Women (any age) Medicaid Buy-In for Workers with Disabilities Currently, employment earnings can disqualify people with disabilities from receiving Medicaid. This presents a challenge since these applicants typically have conditions that private insurers do not cover. Under the new system, they will be able to contribute to Ohio’s economy, keep more of their income, and maintain their health care benefits. Depending on income, monthly premiums may apply. |
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| Children and Families |
| Fred
Williams, Assistant Director
http://jfs.ohio.gov/ocf/ Sandra Holt, Deputy Director |
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Early Learning
and Child Care Step Up To Quality At the same time that he created the Early Childhood Cabinet, Governor Strickland signed an executive order raising the maximum child care reimbursement rates for qualifying families to the 65th percentile of a 2006 market survey. Then he signed another executive order suspending normal rulemaking procedures so that the increased reimbursement rates would take effect immediately. In addition, market rate requirements are now a part of the Ohio Revised Code and are revisited every two years during biennial budget negotiations. Early Learning Initiative Kinship Permanency Education and Training Voucher Program |
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Alternative Response Pilot Project Adoption Tax Credit Shared Vision for Youth Independent Living |
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Ohio Children’s Trust Fund |
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| Family Stability |
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Jeanne Carroll, Deputy
Director |
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Food Stamp
Program The federal Food Stamp Program provides a monthly benefit to help eligible needy families pay for food. Although the federal government pays for all benefits, states provide about half of the program’s administrative costs. In 2007 the Office of Family Stability (OFS) began a comprehensive review of Ohio’s food stamp operations, policy, and quality control efforts, to identify opportunities to improve payment accuracy, reduce inefficiencies, and improve customer service and access. For more information, see http://jfs.ohio.gov/families/food/index.stm. Food Stamp Error Rate Deficit Reduction Act Family Violence Option Closing the Achievement Gap Disaster Assistance |
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| Child Support |
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Doug Thompson, Deputy Director http://jfs.ohio.gov/families/child_support/index.stm |
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SETS (Support Enforcement Tracking System) Partnerships County State Initiative |
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| Jobs |
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Terry Thomas, Assistant Director http://jfs.ohio.gov/jobs/job_seekers/index.stm http://lmi.state.oh.us/jobs/jobbanks.htm or http://www.ohioworkforce411.gov/ Bruce Madson, Acting Deputy Director |
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Ohio’s workforce development system is in the process of a total transformation, the groundwork for which was laid in 2007. ODJFS has worked closely with the Ohio Department of Development (ODOD) and the University System of Ohio (USO) to realign services to key customer groups, eliminate duplication, and greatly simplify access to services. The following were some of the great strides made in 2007 to offer improved services for workers and job seekers and to build a workforce with the skills and credentials necessary for Ohio to successfully compete in the global economy. |
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| Ohio
Skills Bank The Ohio Skills Bank (OSB), a key component of Governor Strickland’s Turnaround Ohio plan, got under way in 2007. With direction from USO and financing from federal WIA funds, the Skills Bank will use research assets from ODJFS and ODOD to support employers, educators, and community leaders as they work to develop and retain high-wage, high-growth employment in Ohio. OSB will support each of Ohio’s 12 economic development regions as they analyze their critical skill shortages and then strengthen their local adult education and credentialing efforts. It will fundamentally reframe the relationship between the regions, adult education, and training, and will turn adult education institutions into demand-driven engines of economic development. For more information, see http://www.ohioworkforce411.gov/workforceprof/OhioSkillsBank.stm. |
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Incumbent
Worker Services Another critical component of incumbent worker services is the Ohio Workforce Guarantee. Under an agreement between ODJFS and ODOD, the Ohio Workforce Guarantee uses WIA and state funding to offer grants to firms locating or expanding in Ohio that plan to create new, high-paying jobs. Initiatives being undertaken by the USO will help provide these firms with the skilled workforces they need. Rapid Response |
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Ohio Jobs Strikeforce |
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Unemployed Worker Services Family Health Insurance Apprentice System Expansion |
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The Military Injury Relief Fund provides grant money to Ohio soldiers injured while serving on active duty. In 2007, using WIA statewide funds, ODJFS began piloting a transitional job training program for returning soldiers, with services provided at the state’s One-Stop Centers. The program has been so successful that a number of other states have replicated it. For more information, see http://www.odjfs.state.oh.us/veterans/new/mirf.asp. |
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| Unemployment
Compensation http://jfs.ohio.gov/jobseekers/unemployment_compenstation/ Judi Cicatiello, Deputy Director |
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UI Review Under Way Tax Integrity Efforts Reemployment Eligibility Assessment Program Social Security Offset Service Integration |
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| Next Steps |
| As we move forward to implement the Strickland administration’s initiatives and to work with you—our stakeholders and county and federal partners—to serve Ohioans better, we urge you to keep in contact with us. Please continue to share your information, concerns, and ideas. You may do this by sending an email to transition@odjfs.state.oh.us. | |||