Job & Family Services Early Learning and Development
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Step Up To Quality


Policies and Procedures

  1. SUTQ Rules
    1. The electronic version of the Child Care Manual is available from the ODJFS eManuals site.  The manual contains all rules, forms, transmittal letters and procedure letters that the department has issued for Step Up To Quality (SUTQ).
    2. Click here to go to the eManuals site. Under the section titled "Children and Families - Child Care," click the link for "Child Care Manual." On the "Child Care Manual" page, click the link titled "Step Up To Quality (SUTQ): Chapter 17."

  1. Appeal Process
    1. Programs may appeal the outcome of a desk review or verification visit or the reduction or removal of a Star Rating. Star Rating reductions and removals are based on serious risk non-compliances.
    2. JFS 01563 Appeal Request for Step Up To Quality.