Job & Family Services Early Learning and Development
Step Up To Quality



Policies and Procedures  


       SUTQ Rules

  • The electronic version of the Child Care Manual is available from the ODJFS eManuals site.  The manual contains all rules, forms, transmittal letters and procedure letters that the department has issued for Step Up To Quality (SUTQ).
  • Click here to go to the eManuals site.  "Step Up To Quality (SUTQ): Chapter 17." 

    Step Up To Quality (SUTQ) Request for Review Process
  •  Programs may request that the outcome of a desk review or verification visit or the reduction or removal of a Star Rating be reviewed by completing the JFS 01155 "Request for Review for Licensing and Step Up To Quality".     Star Rating reductions and removals are based on serious risk non-compliances (SRNC) or  an accumulation of serious or moderate risk non-compliance points.
  • Please click here to access the JFS 01155: JFS 01155 Request for Review for Licensing and Step Up To Quality (SUTQ)