Job & Family Services Early Learning and Development
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
Step Up To Quality


Policies and Procedures

  1. SUTQ Rules
    1. The electronic version of the Child Care Manual is available from the ODJFS eManuals site.  The manual contains all rules, forms, transmittal letters and procedure letters that the department has issued for Step Up To Quality (SUTQ).
    2. Click here to go to the eManuals site. Under the section titled "Children and Families - Child Care," click the link for "Child Care Manual." On the "Child Care Manual" page, click the link titled "Step Up To Quality (SUTQ): Chapter 17."

  1.  Step Up To Quality (SUTQ) Request for Review Process
    1.  Programs may request that the outcome of a desk review or verification visit or the reduction or removal of a Star Rating be reviewed. Star Rating reductions and removals are based on serious risk non-compliances.
    2.  JFS 01563 Request for Review for Step Up To Quality (SUTQ)