Office of Families and Children

Need assistance?  

For general questions regarding child care or to file a complaint use the following:

1. Call the OFC Help Desk at 1-866-886-3537 option 4 for child care. 
2. Click here to link to the ODJFS Feedback page.

For questions or assistance with CCIDS (Child Care Information Data System) including Child Care Automated Systems, Provider Portal and Electronic Child Care (ECC) use the following:

1. E-mail to: CCIDS_Help_Desk@jfs.ohio.gov
2. Call the CCIDS Help Desk at 1-877-302-2347

 

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