About Us

Organizational Structure

Office of the Director   Director Helen E. Jones-Kelley Assistant Director Sherry Keys-Hebron Assistant Director Fred Williams Assistant Director Mary Ann Drewry Chief Inspector    Child Support   Children & Families   Communications   Employee and Business Services    Family Stability   Fiscal Services   Legal Services   Legislation   Local Operations   Management Information Services   Ohio Health Plans   Research Assessment & Accountability   Unemployment Compensation   Workforce Development

County Offices   ODJFS Local Offices   Ohio Workforce Local Areas

Director's Office Phone (614)466-6282 Fax (614)466-2815 TTY/TDD (614)752-3951

 

Office of Chief Inspector
Phone (614) 466-3015
Fax (614) 466-0207

 

Office of Child Support Phone (614)752-6561 Fax (614)752-9760

• Child Support Customer Inquiry Call Center
  Phone 1-800-686-1556
  Fax (614) 995-7159 or (614) 728-5070
  
  
• Interactive Voice Response (IVR) System
  Phone 1-800-860-2555
  For TDD 1-866-500-3784
  
  
• Interstate Central Registry
  Fax (614) 466-6613

 

Office for Children and Families
Phone (614)466-1213
Fax (614)466-6185

• Bureau of Family Services
  Phone (614)466-9274
  Fax (614)728-6726

• Bureau of Automated Systems: SACWIS/FACSIS
  Phone (614)466-7233
  Fax (614)728-9678

• Bureau of Child Care
  Phone (614)466-1043
  Fax (614)728-6803

• Bureau of Accountability and Regulation
  Phone (614)644-5032
  Fax (614)466-6185

• Bureau of Outcome Management
  Phone (614)995-3275
  Fax (614)466-6185

• Children's Trust Fund
  Phone (614)466-1822
  Fax (614)728-9682

 

Office of Communications Phone (614)466-6650 Fax (614)466-0292 TTY/TDD (614)752-3951

 

Office of Employee and Business Services
Phone (614)466-4503
Fax (614)644-1208

 

Office of Family Stability
Phone (614)466-4815
Fax (614)466-1767

 

Office of Fiscal Services
Phone (614)466-2924
Fax (614)995-5004

• Bureau of Accounting
  Phone (614)466-4303
  Fax (614)466-1376

• Bureau of Budget Management and Analysis
  Phone (614)466-8740
  Fax (614)995-5004

• Bureau of Cost and Cash Management
  Phone (614)387-0315
  Fax (614)995-5004

• Bureau of County Finance and Technical Assistance
  Phone (614)752-9194
  Fax (614)728-3330

• Bureau of Federal Financial Reporting
  Phone (614)466-3366
  Fax (614)466-3863

 

Office of Legal Services Phone (614)466-4605 Fax (614)752-8298 TTY/TDD (614)728-2985

• Bureau of State Hearings
  Phone 1-(866)635-3748
  Fax (614)728-9574
  TTY: (614)728-2985

 

Office of Legislation Phone (614) 466-9280 Fax (614) 728-0799 or (614) 995-7140

 

Office of Local Operations
Phone 800-990-0042
Fax (614)387-3634

 

Office of Management Information Services Phone (614)466-2303 Fax (614)752-6815 Operations Bureau of Information Systems Support Phone (614)466-5652 Fax (614)466-2436 Bureau of Network Support Phone (614)644-9202 Fax (614)728-3206 Development Phone (614)466-6986 Fax (614)728-9378 Bureau of Employment Services Support Bureau of Services to Family Support Bureau of Operations Support

 

Ohio Health Plans Phone (614)644-0140 Fax (614)752-3986

Ohio Health Plans Consumer Hotline TTY.TDD

1-800-324-8680 1-800-292-3572

• Bureau of Home and Community Services
  Phone (614)466-6742
  Fax (614) 644-9358 or (614) 387-7661

• Bureau of Consumer and Program Support
  Phone (614)728-8476
  Fax (614)728-9201

• Bureau of Long Term Care Facilities
  Phone (614)466-9243
  Fax (614)466-5844

• Bureau of Managed Health Care
  Phone (614)466-4693
  Fax (614)728-4516

• Bureau of Health Plan Policy
  Phone (614)466-6420
  Fax (614)466-2908

• Bureau of Plan Operations
  Phone (614)466-2365
  Fax (614)752-7701

• Bureau of Community Access
  Phone (614)644-7130
  Fax (614)644-9358
  

• Bureau of Clinical Management
  Phone (614) 387-3366
  Fax (614) 752-7701

Office of Research, Assessment  &  Accountability Phone (614)728-0769 Fax (614)728-8675

Bureau of Audit Phone (614)644-2186 Fax (614)644-2217 Performance Center Phone (614)752-6688 Fax (614)995-4901 Bureau of Research and Evaluation Phone (614)728-4742 Fax (614)466-8484 Bureau of Program Integrity Phone (614)728-0287 Fax (614)728-7740

 

Office of Unemployment Compensation

• Benefits & Technology
  File for Unemployment Compensation Benefits
  www.unemployment.ohio.gov
  1-877-644-6562
   
• Tax Integrity & Assurance
  614-466-2319
   
• Program Services

 

Office of Workforce Development Phone (614) 752-3091 Fax (614) 995-1298

• Bureau of Labor Market Information
  Phone (614)752-9494
  Fax (614)752-9621

   

Last Updated: 05/09/08   

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