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Job & Family Services Requests for Proposals
In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
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In order to best protect confidential and other important data, the ODJFS website will no longer support several outdated web browsers. Effective December 5, Internet Explorer 6 or older, Opera 4 or older and Netscape Navigator will no longer work on ODJFS sites that are https-enabled. Individuals can download the most recent version of Internet Explorer here and the most recent version of Opera here.
Request for Proposals (RFP)#: R-89-09-0740 New Hire Reporting
All documents in .pdf format

 

The Ohio Department of Job and Family Services (ODJFS) releases this Request for Proposals (RFP) for the purpose of selecting a single vendor who will operate Ohio’s New Hire Reporting Center. In Ohio, all employers are required to report newly hired employees to a state directory, which is a key component of Ohio’s systematic efforts to collect child support owed by non-custodial parents. The selected vendor will also be required to monitor employer compliance with new hire regulations.

 

The vendor to be selected through this RFP process will be required to provide data entry and related administrative services to operate Ohio’s employer New Hire Reporting Center. The vendor must be capable of providing data entry services for approximately three million new hire reports annually, in accordance with ODJFS standards for speed and accuracy; and of providing customer service to over 300,000 employers by using customer call center staff. Approximately 600 telephone calls and 180 e-mails per month are received by Ohio’s current New Hire Reporting Center.

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