Provider Assistance  

Our provider call center is accessed through the Interactive Voice Response System. Representatives answer questions on billing, payment, claim status and consumer elibility. Billing Provider Assistance staff also conduct problem claims review.

Are you using Electronic Data Interchange (EDI)? EDI is the transmission of claims electronically to the Department of Job and Family Services through an intermediary known as a Trading Partner. It is the preferred filing method for health care providers. Reduction of paper claims, fewer errors and faster reimbursement are just a few reasons to consider electronic claim submission.

• List of Authorized Trading Partners
• Claim Submission Addresses
• Billing Tutorials from the Provider Update